Terms of Use

1. Acceptance, Eligibility, and Scope

You may use the Site only if you are at least 16 years old. If you are under the age of majority in your province or territory, you may use the Site only with the involvement and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

These Terms apply to visitors, prospective learners, organizational buyers, and anyone who submits a request through our forms. Where we provide program descriptions, templates, exercises, articles, or other learning resources, those items are part of the Site and are covered by these Terms.

2. Educational Disclaimers (Important)

The Site and all training-related content are provided for educational purposes only. Administrative practice varies by organization, industry, policy, and tool stack. You remain responsible for how you apply information to your workplace context, including compliance with your employer’s standards, confidentiality obligations, and applicable laws.

• All content is provided for educational purposes only.
• Participation does not guarantee employment or career outcomes.
• Specialists participate as invited experts.
• Individual results may vary.
• Users remain responsible for their own decisions.

The Site does not provide investment services, trading services, financial products, cryptocurrency content, or earnings claims. Nothing on the Site is intended as financial, legal, or tax advice.

3. Service Description and Changes

TATY Services Canada provides administrative skills development resources and professional learning programs focused on office operations, documentation management, coordination routines, administrative communication, and digital office skills. Delivery formats may include live virtual sessions, on-site workshops (where feasible), and blended delivery.

Program outlines, durations, learning outcomes, and delivery methods shown on the Site are for general information and may be updated from time to time. We may modify, suspend, or discontinue any part of the Site without notice. We aim to keep content accurate, but we do not guarantee that all materials will always be complete or up to date.

4. Contact Requests and Communications

If you submit a request through our contact form, you agree that the information you provide will be accurate and that we may contact you using the details provided in order to respond to your request, recommend program options, and coordinate delivery. We may ask clarifying questions so that the recommended program sequence matches your role scope, audience size, and time constraints.

Do not submit sensitive information through the Site. In particular, please do not provide government identification numbers, financial account details, or special-category personal data. If you include confidential workplace information in a message, you do so at your own discretion and risk.

5. Acceptable Use

You agree not to misuse the Site. In addition to any requirements under applicable law, you must not:

• Attempt to gain unauthorized access to the Site, its servers, or related systems.
• Probe, scan, or test the vulnerability of the Site, or bypass security or access controls.
• Use automated means to access the Site in a manner that sends more requests than a human can reasonably produce (including scraping, crawling, or harvesting data) without our prior written permission.
• Submit false or misleading information, impersonate others, or misrepresent your affiliation with an organization.
• Upload or transmit malware, or use the Site to distribute phishing or spam.
• Interfere with normal operation of the Site, including denial-of-service attempts or abusive traffic patterns.
• Use the Site in violation of sanctions or export controls applicable in Canada.

6. Intellectual Property

The Site, including its text, program descriptions, templates, exercises, design, layout, logos, and other materials, is owned by or licensed to TATY Services Canada Inc. and is protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal or internal business evaluation purposes. You may not copy, reproduce, distribute, publish, create derivative works from, publicly display, or commercially exploit Site content without our prior written consent, except where Canadian law permits limited copying for purposes such as fair dealing.

7. Third-Party Services and Links

The Site may reference third-party tools commonly used in office work (for example, email and calendar systems) or may contain links to third-party sites where legally appropriate. We do not control those third-party sites and are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

8. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties and conditions, whether express, implied, or statutory, including implied warranties or conditions of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site will be free of harmful components. Any reliance you place on Site content is at your own discretion and risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, TATY Services Canada Inc. and its directors, officers, employees, contractors, and invited specialists will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Site or materials.

To the fullest extent permitted by applicable law, our total liability for any claim arising out of or related to the Site will not exceed the greater of: (a) the amount paid by you to us in the 12 months before the event giving rise to the claim, or (b) CAD $100.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless TATY Services Canada Inc. from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your misuse of the Site, (b) information you submit through the Site, or (c) your violation of these Terms or applicable law.

11. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, pandemics, governmental actions, internet or telecommunications failures, cyberattacks, or cloud provider outages.

12. International Use

The Site is intended for use by individuals and organizations in Canada. We make no representation that the Site or its content is appropriate or available for use in all locations. If you access the Site from outside Canada, you are responsible for compliance with local laws where you live or work.

13. Governing Law and Venue

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. You agree that any dispute, claim, or proceeding arising out of or relating to these Terms or the Site will be brought exclusively in the courts located in Toronto, Ontario, and you submit to the personal jurisdiction of those courts.

If you are a consumer and applicable law provides you with mandatory rights or venue rules that cannot be waived, those rights will remain in effect.

14. Dispute Resolution (Informal First)

Before starting a formal proceeding, you agree to contact us and give us 30 days to try to resolve the issue informally. Please include a short description of the concern and any relevant details so we can investigate and respond meaningfully.

15. Termination

We may suspend or terminate access to the Site at any time if we believe you have violated these Terms or if your use creates risk for the Site, other users, or our organization. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy referenced on the Site, constitute the entire agreement between you and TATY Services Canada Inc. regarding the Site and supersede any prior or contemporaneous understandings.

18. Assignment

We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of TATY Services Canada Inc.

20. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective 14 days after posting on this page, unless a change is required by law or is necessary to address immediate security or operational concerns (in which case it may be effective sooner). Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

21. Electronic Communications

You consent to receive communications from us electronically (for example, by email or by notices posted on the Site). You agree that electronic communications satisfy any legal requirement that such communications be in writing.

22. Contact

Questions about these Terms may be sent to: